This Privacy Policy summarizes information that is gathered on the Haulix site and how that information is used. The information we collect is securely used in conjunction with the services we offer and is never sold to other organizations. It is necessary to share information between our staff and paying customers in order to investigate, prevent or take action regarding illegal leaking of music, suspected fraud or any violations of our Terms of Service. If at any time you have questions or concerns about our privacy practices, please contact us at privacy@haulix.com.
Information Storage and Usage
Data personally related to customers and their contacts that we store in our servers includes:
- First and last name
- Company they work or write for
- Company’s address and Country
- Company or publication’s web address
- Phone number
- IP address
- Encrypted passwords
- Essential cookies used for sessions and website preferences
When a paying customer in the promo sender role creates an account, we ask for their name, company, email address, website address, country and time zone. Haulix uses collected information to offer our services, billing, authentication, and authorization. We do not store credit card information in our servers. Credit card information is stored in our payment gateway service and is used exclusively to charge monthly subscription fees. The company address and email address are used in our billing system for the purpose of sending monthly invoices. Customers can access their company profile and update address and credit card information any time from within their private Haulix account.
A customer in the free promo listener role can have their name, email address, phone number, country and website address stored in our servers. We collect this information on behalf of our paying customers so that they can send out email invitations for free promotional music. Promo listener information is not shared with any third party services. Music files streamed or downloaded through Haulix may or may not contain small bits of data that trace back to the promo listener. This data, also known as watermarks, is strictly limited to be used in conjunction with other personal data listed above to trace leaked music files back to the respective person.
Promo listeners have the right to unsubscribe from any of our customers' contact lists any time by clicking an unsubscribe link in an email invitation or by unsubscribing on their subscription management screen in their free Haulix account. All “promo sender” and “promo listener” roles have the right to contact us directly at any time to request a copy of the data we have stored relating to them, or to request that we delete their data and remove them from our system.
All data related inquiries can get sent to privacy@haulix.com or mail at:
Haulix, LLC
14033 Commerce Ave NE #300 - #329
Prior Lake, MN 55372